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Supporting
the businesses

shaping tomorrow.

Hiboo is powered by the infrastructure and stability of Hydro Ottawa, giving local businesses access to a network designed for growth, resilience and reliability. Our 100% fibre-optic network is built specifically for the Ottawa-Gatineau region. This gives our enterprises faster speeds, consistent uptime and the foundation required today to support the aspirations of tomorrow.

What sets
us apart

  • 100% owned fibre for full control and performance
  • Purpose-built for speed, reliability, and diversity
  • Local partners, truly invested in your success
  • Ready for Cloud, AI, and other heavy workloads

Our leadership team

Shea_Patsula
Shea Patsula Vice President & General Manager
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Shea Patsula

Vice President & General Manager

Shea is Hiboo Networks' Vice President & General Manager. With 25 years of experience driving business growth, innovation, and operational leadership across Canada’s public and private sectors, his focus is to scale the company’s market presence, grow intellectual property, and deliver data-centric value to public sector and enterprise clients.

Shea brings market expertise in cloud services, cybersecurity, enterprise networking, security and IT integration. Prior to Hiboo, Shea held senior leadership roles at Convergint, Hitachi Consulting, OnX, Bell Canada, and TELUS, where he built national public sector practices, growth of national data service markets, and led high-performance sales and technical teams developing technology roadmaps and modernization programs. His work has supported critical infrastructure programs across several federal agencies, provincial/municipal, data centres and national communications networks.

Shea holds an MBA from the University of Calgary, along with Commerce and Science degrees from the University of Alberta. He has also served as Company Security Officer across multiple federal regulated environments.

Charles_Berndt Updated
Charles Berndt Director of Technology & Network Operations
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Charles Berndt

Director of Technology & Network Operations

Charles is Hiboo Networks’ Director of Technology and Network Operations, providing technical leadership and oversight over all aspects of the network, including support systems, reliability, and performance. Charles has a passion for technology and is always seeking ways to deliver advanced capabilities and performance for his customers.

Prior to joining Hiboo, Charles held successive leadership roles in Hydro Ottawa’s Grid Technology Department where his responsibilities included managing critical grid systems including SCADA, Outage Management, and GIS. He also played a key leadership role in driving the Smart Grid technology roadmap, which deployed an advanced optical telecom network, interconnecting all of Hydro Ottawa’s critical infrastructure in a secure and reliable manner.

Before joining Hydro Ottawa, Charles spent over seven years in Ottawa’s high tech sector including stints in both the Aerospace (Com Dev, now Honeywell), and Semiconductor (Altera, now Intel) industries, where he gained significant experience in advanced and high-reliability technology development.

Charles is a licensed Professional Engineer in Ontario, and holds a Masters of Applied Science in Electrical Engineering from Carleton University. An Ottawa native, Charles grew up surrounded by nature and enjoys spending time outdoors with his family.

Mark_Fernandes Updated
Mark Fernandes Executive
Vice President
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Mark Fernandes

Executive
Vice President

Mark is a Hydro Ottawa Executive serving as the Executive Vice President of Hiboo Networks. Mark also serves as the Chief Information & Technology Officer for Hydro Ottawa Holdings where he oversees the Digital Strategy, Information Technology, Grid Automation & Modernization, and Cybersecurity. Prior to joining Hydro Ottawa, Mark has held a number of executive positions in the Software industry helping to build, acquire, manage and operate businesses. He is also on the Board of the Zibi Community Utility (ZCU) that provides district utility services to the Zibi development in Ottawa/Gatineau and is on the IT Joint Committee of the University of Ottawa Heart Institute.

What our team is saying

Hiboo Networks has given me an opportunity to apply all of my experience and knowledge in telecommunications. It has allowed innovation, continual growth and a learning environment. As a new company, Hiboo has plenty of room to grow and with a culture of diversity and inclusion, team members treat each other with respect, striving for excellence and having fun along the way. Being part of the Hiboo Networks family feels like home and is exciting!
Blair Burton,Project Manager
I am proud to work for a startup with strong growth projections. The ongoing training and development opportunities Hiboo provides ensures employees are always up-to-date with industry trends and best practices. What stands out to me the most is the level of communication and support that I receive from my colleagues and managers. They are quick to respond to any questions or concerns that I have and are always willing to provide guidance and support whenever needed. Hiboo's dedication to providing exceptional customer service, investing in our technical resources, and providing ongoing training.
Manish Uppal,Network Systems Engineer
The friendly work environment at Hiboo is the reason I enjoy working there. In addition, having access to current technologies creates an ideal setting for me to tackle real challenges and gain valuable knowledge.
Ali Mokari,Senior Network Architect

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