Network Engineer - Co-op

About Hiboo Networks

Hiboo Networks Inc. is a dynamic and rapidly growing startup telecom carrier wholly owned by Hydro Ottawa Holdings Inc., focused on providing high speed fibre optic network solutions and internet services to the Ottawa-Gatineau region. We are committed to bridging the digital divide, providing exceptional customer experiences, and pioneering cutting-edge network technologies. 

We are seeking a visionary and results-oriented Vice President & General Manager to lead our growth and establish us as a significant participant in the telecom industry.

Position Summary

Hiboo Networks Inc. is currently searching for a talented individual to join our team as a Network Engineer - Co-op. You will play a critical role in the Network Engineering team in helping the company establish, maintain, and grow its Service Provider Network technology stack across Routing, Switching, Security, and DDI. This position will also play a key role in supporting Network Operations through maintenance and provisioning activities. This role will have the unique opportunity to work with both internal and external resources to implement customer connections, support new designs, and support network maintenance tasks, all as part of the company’s early days of operations.

The successful candidate will have the unique opportunity to develop their skills as a Network Engineer - Co-op within a service provider network and work with leading technology providers to help drive the roadmap into the future.

Responsibilities

  • Support the Senior Network Architect and Senior Engineers in the development of the overall product architecture & technology roadmap
  • Support planned network maintenance activities with major and minor maintenance tasks
  • Assist in the development of tools and procedures to respond to network faults, and act as support person in the response
  • Support the monitoring and configuration of network devices, including the provisioning of new elements 
  • Support the tools used to monitor and report on network usage by customers for billing purposes, and network performance for capacity management 
  • Execute procedures and tests for acceptance testing of new connections and devices into the network on behalf of the NOC 
  • Support Network Operations in Moves, Adds, Changes, and Deletions (MACD) of customer connections and the end-to-end provisioning processes. 
  • Assist in the improvement of operational efficiency through the development of automation tools, scripts, and templates
  • Participate in the response team during major incidents affecting the network, drive towards identification of the root cause, and execution of remediation activities
  • Support technical change management, through participation of the planning, review, and approval of network change implementation
  • Maintain accurate and up-to-date network documentation, including changes, configurations, and troubleshooting steps.
  • Assist in the implementation of security policies and procedures.
  • Participate in training programs, and industry forums to enhance skills and knowledge regarding the latest networking technologies and trends.
  • Support in configuration and maintenance of our Virtualization infrastructure

Here’s What you Need – Skills and Qualifications


  • Be enrolled in a post-secondary educational program at a university in computer science
  • 3rd and 4th year students are preferred
  • Understanding of network concepts and protocols such as TCP/IP, Ethernet, DNS, DHCP
  • Experience with programming or scripting languages (e.g. Python, Ansible, C++, or similar)
  • Strong communications and problem solving skills and has the ability to work independently or as part of a team

As we build our team, the health, safety and well-being of our employees is our top priority.

Hiboo Networks Inc. offers employees flexible work arrangements; however, this position is located in Ottawa, and face-to-face meetings with the team will be required.  We value the innovation and teamwork that happens when employees come together and are committed to establishing a dynamic workforce that reflects the community it serves. We are stronger together!

Hiboo Networks Inc. is committed to establishing a qualified workforce that reflects the diverse population it serves and we encourage applications from all qualified individuals.  We are committed to preventing and removing barriers to employment for people with disabilities and invite you to contact us if you have questions regarding accessibility or accommodation.

If you are looking to join a new dynamic organization that values entrepreneurial thinking, excellence, innovation, integrity, teamwork and best in class service, we want to meet you!

Please apply by sending your resume to careers@hiboonetworks.com.